Read the agreed schedule
Your booking shows the total, deposit requirement, due dates and balance for the selected departure. Room supplements and eligible child rates are included in the reviewed total. Do not use another package or a development invoice as payment instructions.
Use displayed payment options
Manual transfer is available only when verified Salha bank details are configured. Match the account holder and reference instructions shown in your trip. If payment options are unavailable or details look inconsistent, contact Salha before transferring funds.
Submit transfer evidence
Enter the amount, reference and transfer date, then upload a readable proof. The payment remains pending verification and does not reduce the balance until Finance confirms receipt. Do not upload online-banking passwords, PINs or one-time codes.
Gateway confirmation and receipts
When online payment is enabled, follow the secure hosted checkout. Returning to this website alone does not prove payment succeeded. Wait for secure verification and check My Trips. A receipt is issued for a verified payment, not just a submitted transfer.
Late, duplicate or excess payments
Contact Salha with the booking and transfer references. Received funds must be reconciled even if a hold expired or a booking was cancelled. Seat allocation or refund decisions require review; an overpayment is not an automatic payout.
Instalments, invoices and each receipt
The invoice shows the accepted price and agreed payment breakdown. Where a three-stage plan is approved, the deposit is followed by two instalments sharing the remaining balance; any odd sen belongs to the final instalment. Deposit basis and due dates are displayed before booking. Late bookings require an approved schedule. Each verified payment has its own receipt. Pending evidence or a gateway browser return does not reduce your balance. Follow My Trips for verified amounts and documents; do not use payment details copied from an old sample invoice.